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Last updated July 17, 2026

Privacy Policy

This Privacy Policy explains how Skinfile handles information when you use our app to turn saved skincare videos into routines and to keep a private skin journal.

Information You Add

Skinfile lets you save links to skincare videos, build a skin profile (your skin type and concerns), keep a library of routines and a shelf of products, and record private journal check-ins (a photo, a short note, and how your skin feels).

How Saving a Video Works

When you save a video, Skinfile sends the video's public URL and a random device identifier to our backend and to third-party processing services. Those services fetch the public video and analyze its caption, audio, and frames to extract the routine steps and the products shown.

We send only the video link and the device identifier to this pipeline — never your journal photos, notes, or email address. The extracted routine and a thumbnail are stored on our servers so the same video does not have to be processed again, and are associated with your device identifier.

Your Skin Journal Stays on Your Device

The photos and notes you add to your skin journal are stored locally on your device. They are not uploaded to our servers and are never part of the video-processing pipeline described above.

Accounts

Saving routines requires a Skinfile account. You can sign up with Sign in with Apple or an email and password. We store your account identifier and, if provided, your email address to operate your account. Your session token is kept in your device Keychain.

Device Identifier

Skinfile generates a random identifier for your app installation and stores it in the Keychain. We use it to apply free-tier limits, prevent abuse (rate limiting), and remember which routines you have saved. It is not your name, email, or a cross-app advertising identifier.

Purchases and Subscriptions

Skinfile offers paid subscriptions through Apple In-App Purchase. Apple processes payments, and Skinfile does not receive your full payment card details.

We use Adapty to manage subscription status, paywalls, and related purchase and diagnostic events so we can provide paid access and improve the app.

Service Providers

We rely on providers to operate Skinfile, including Apple (accounts and payments), Supabase (our backend, database, and authentication), Adapty (subscriptions and paywalls), and AI and media-processing services accessed through OpenRouter (which routes requests to model providers such as Anthropic and Google) together with a media-fetch service that retrieves the public video.

These providers process information only as needed to provide their part of the service.

What Skinfile Does Not Do

Permissions

Skinfile may ask for camera access (to take a check-in photo), photo library access (to choose a photo), and notification access (for routine reminders). You can grant or revoke these anytime in iOS Settings.

Delete Your Data

Deleting the app removes your locally stored journal photos, skin profile, and app data from your device. To delete your account and the server-side records associated with it (your saved-routine history and device identifier), email us and we will process the request.

Security

We use reasonable technical and organizational safeguards for the services we operate, including HTTPS/TLS for transmission and account-linked access controls. No method of storage or transmission is perfectly secure.

Children

Skinfile is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy as the app evolves. Continued use of Skinfile after changes means you accept the updated policy.

Contact

Skinfile is operated by Space Cadet d.o.o., Ulica Ivana Šibla 17, 10000 Zagreb, Croatia.

For privacy questions, email hello@skinfile.app.